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How do they work?

Our gift Cards have had a makeover!

Collectif gift Cards can now be sent electronically to anyone, any time!

We now send gift cards directly to the person you're buying for. The value of the gift card is totally up to you; the amount will be credited straight to the recipients Collectif account e-wallet and deducted from their basket at the final stage of online checkout. No more pesky codes! The gift card recipient will need to have a Collectif account to access their cards, but they can always set this up after they receive their treat. 

  • Payment for the gift card will be charged on purchase, not on the date of issue. Gift cards are valid for 6 months from issue. The value of the gift card is your choice. 
  • Confirmation of the Gift card will only be sent to the purchaser (no ruined surprises!) once the order is confirmed by ourselves. Gift cards can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until confirmation email received. Unfortunately, unwanted Gift Cards can not be returned and card codes can not be used to purchase another gift cards.
  • If the recipient does not already have an online Collectif account, they will have to set one up using the email address the card was delivered to in order to redeem their card online. An account can be made during the checkout process, and the card then redeemed through the recipient's account settings. The funds will then automatically appear and the option given to redeem the funds against the cost of purchases in the basket.
  • If the items purchased total less than the gift card amount the remaining funds will stay in the e-wallet to use on the next purchase. If the items purchased exceed the gift card amount the remaining value must be paid by card in order to complete the order. 
  • Please note that items bought using gift cards can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and online credit will be reissued.
  • Gift cards are non refundable and not transferable!

 

*Please note that our gift cards are for online use only and cannot be redeemed in-store.*

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